Answered By: Ann Holman
Last Updated: Jul 16, 2020     Views: 161

Journal or database access problem? Here's what you should know.

Click here to report an access problem.

There is a problem accessing ProQuest content (Psychology Database and also Health & Medical Collection) via PubMed's LinkOut. We have contacted ProQuest. In the meantime, these steps should get you to your article:

  • Try PubMed LinkOut in Chrome. As of 2/28/2019, the links have worked.
  • If in the Internet Explorer browser:
  • Go to our Databases page:
  • Scroll down to ProQuest and click.
  • Select Walter Reed National Military Medical Center and click Log in.
  • Search for your article by title.

You should be able to download your PDF.

Of course, you can always email the library staff and we'll help you retrieve your articles.

Wiley Publishers ( download problem in Internet Explorer is FIXED.
The download button still "looks funny" but if you click on it, you'll be prompted to open or save the file. And remember, you can always email the library technicians for assistance in retrieving documents. 

Whenever you have difficulty retrieving a file, please don't hesitate to let us know. We're here to help you get information!

Current Access Problems

We contract for most of our journals via the Library of Congress. Right now, there are negotiation delays between LoC and Springer / Nature. Due to these issues, we do not have access to 2019 issues of the Springer and Nature titles below. We should have access to the previous years when we had a subscription. If you have questions, click the "report an access problem" link above.

*Springer Titles*

Abdominal Imaging
Academic Psychiatry
Aesthetic Plastic Surgery
Canadian Journal of Anesthesia = Journal Canadien d Anesthesie
Cardiovascular & Interventional Radiology
Clinical Pharmacokinetics
Clinical Reviews in Allergy & Immunology
Current Psychiatry Reports
Digestive Diseases & Sciences
European Journal of Nuclear Medicine & Molecular Imaging
Head and Neck Pathology
Intensive Care Medicine
JGIM - Journal of General Internal Medicine
Neurocritical Care
Neuropsychology Review
Obesity Surgery : Including Laparoscopy and Allied Care
Oral and Maxillofacial Surgery
Pediatric Cardiology
Pediatric Nephrology
Pediatric Radiology
Skeletal Radiology
Sleep and Breathing = Schlaf und Atmung
Surgical Endoscopy
World Journal of Surgery

*Nature Titles*

The American Journal of Gastroenterology
Bone Marrow Transplantation
Journal of Perinatology
Modern Pathology

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