Urgent Patient Care Questions

Urgent patient care request? Email your question to us.
(You can email urgent patient care requests to us by searching for DHA NSA Bethesda NCR Medical Dir List WRNM-Library in the global address list.)

Email Us

Due to some spamming, we’ve removed our embedded email links. Customers with mail dot mil accounts can find us in the Global Address List (GAL).

  • Urgent requests, general questions can be sent to all of us at DHA NSA Bethesda NCR Medical Dir List WRNM-Library. 
  • Literature searches, reference questions, training requests and book / journal recommendations go to our Librarians at DHA NSA Bethesda J-11 List WRNM-Librarians.
  • Requests for articles / interlibrary loans and questions about our books and renewals should be sent to our Library Technicians at DHA NSA Bethesda WRNMMC List LibTechs.


Submit a Question

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Library Core Hours and Response Times

Please be aware:

  • An Urgent Patient Care Request is intended for emergency / urgent clinical care for patients.
  • Rush requests are defined as same day service.
  • Other requests are considered to be normal requests and are typically filled within 1-3 days.

We try to respond to urgent patient care requests as soon as possible, but at times we have limited staff available.

Article Retrieval / Interlibrary Loan services are staffed 0700-1730, Monday-Friday.

Literature Search services are staffed 0900-1500, Monday-Friday. 

Also of note: This form generates an external email, which sometimes can be delayed up to 15 minutes. Feel free to follow-up with a call to our circulation desk (301-295-1184).