Frequently-Asked Questions

Contact Us

	Ask Us: Questions & Article Requests
	Call Us: 301-295-1184/1185

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USUHS LRC

ATAMMC Library

Browse Our Answers

How do I get to the MED365 webmail (the web-based @health.mil email)?
Last Updated: Feb 23, 2023 |
Topics:
- Troubleshooting
|
Views: 217834
How do I update my information in the Global Address List (GAL)?
Last Updated: Jan 22, 2025 |
Topics:
- General
- Troubleshooting
|
Views: 27576
Can I access Air Force Medical Service Knowledge Exchange (AFMS Kx)?
Last Updated: Aug 18, 2023 |
Topics:
- Electronic Resources
- Troubleshooting
|
Views: 24603
My CAC is Blocked or Locked, what do I do?
Last Updated: Jun 17, 2025 |
Topics:
- General
- Troubleshooting
|
Views: 19030
How do I fix the EZproxy cookie error in different browsers?
Last Updated: Mar 29, 2024 |
Topics:
- General
- Troubleshooting
|
Views: 3969
How do I get EndNote installed on my PC/MAC?
Last Updated: Apr 02, 2025 |
Topics:
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Views: 3673
How do I create / activate an UpToDate Lexidrug account?
Last Updated: Jun 17, 2025 |
Topics:
- Apps
- Electronic Resources
|
Views: 3587
How do I transfer my EndNote library to another computer? - Personal Computers ONLY.
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
|
Views: 3074
Can I get Microsoft software for free or at a discount?
Last Updated: Mar 29, 2024 |
Topics:
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Views: 2764
How do I create an account for the UpToDate Mobile App?
Last Updated: Jul 12, 2024 |
Topics:
- Apps
- Electronic Resources
|
Views: 2443

How do I create an account to use BrowZine on my mobile device?
Last Updated: Jul 03, 2025 |
Topics:
- Apps
- Electronic Resources
|
Views: 520
May I use the library after hours?
Last Updated: Jun 23, 2025 |
Topics:
- General
|
Views: 1174
How has PubMed access to articles changed in 2020?
Last Updated: Jun 17, 2025 |
Topics:
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Views: 580
Is the physical library open?
Last Updated: Jun 17, 2025 |
Topics:
- General
- Library Services
|
Views: 157
Can I still request 24/7 access to the library?
Last Updated: Jun 17, 2025 |
Topics:
- General
- Library Policies
|
Views: 150
Do you have a phone number for a clinic or department?
Last Updated: Jun 17, 2025 |
Topics:
- General
|
Views: 251
Can the library help with policy / instruction review?
Last Updated: Jun 17, 2025 |
Topics:
- Library Services
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Views: 30
What is the Military Health System (MHS) Medical Library (MML)? What resources are available to personnel via the MML?
Last Updated: Jun 17, 2025 |
Topics:
- General
|
Views: 123
Are there any public (non-CAC) computers at WRNMMC?
Last Updated: Jun 17, 2025 |
Topics:
- General
|
Views: 1280
Where can I find a WiFi connection?
Last Updated: Jun 17, 2025 |
Topics:
- Electronic Resources
- Library Services
|
Views: 1139

How do I only search for eBooks in the library?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
|
Views: 236
Can I print or download eBooks?
Last Updated: Jul 22, 2021 |
Topics:
- Electronic Resources
|
Views: 512
May I print or make copies in the library?
Last Updated: Jun 17, 2025 |
Topics:
- General
|
Views: 281
May I use the library after hours?
Last Updated: Jun 23, 2025 |
Topics:
- General
|
Views: 1174
What are the library's hours?
Last Updated: Jun 17, 2025 |
Topics:
- General
- Library Hours
|
Views: 795
Do I need a CAC to access DML's online resources?
Last Updated: Mar 29, 2024 |
Topics:
- Electronic Resources
- General
|
Views: 512
How do I get an EZproxy remote access username and password?
Last Updated: Jun 17, 2025 |
Topics:
- Electronic Resources
- Remote Access
|
Views: 1901
How do I access full text articles?
Last Updated: Aug 29, 2024 |
Topics:
- Electronic Resources
|
Views: 411
How do I get a copy of an article or book that the library does not have? (Interlibrary Loan)
Last Updated: Aug 29, 2024 |
Topics:
- Electronic Resources
- Library Services
|
Views: 260
For how long may I borrow DML print books or other library material?
Last Updated: Aug 29, 2024 |
Topics:
- Library Policies
|
Views: 203
May I renew books by phone or email?
Last Updated: Aug 29, 2024 |
Topics:
- Library Policies
|
Views: 201
Where is the library located?
Last Updated: Jun 17, 2025 |
Topics:
- General
|
Views: 285
Where can I find a WiFi connection?
Last Updated: Jun 17, 2025 |
Topics:
- Electronic Resources
- Library Services
|
Views: 1139
Can I use my USB flash drive on any of the library's computers?
Last Updated: Mar 29, 2024 |
Topics:
- General
|
Views: 348
Are there any public (non-CAC) computers at WRNMMC?
Last Updated: Jun 17, 2025 |
Topics:
- General
|
Views: 1280
How do I get to the MED365 webmail (the web-based @health.mil email)?
Last Updated: Feb 23, 2023 |
Topics:
- Troubleshooting
|
Views: 217834
Will I still have access to DML's electronic books and journals when I PCS or separate from WRNMMC?
Last Updated: Mar 24, 2025 |
Topics:
- Electronic Resources
- Library Services
|
Views: 1176
What is an Interlibrary Loan or ILL?
Last Updated: Aug 29, 2024 |
Topics:
- General
- Library Services
|
Views: 236
Does the DML subscribe to BMJ Case Reports?
Last Updated: Oct 22, 2015 |
Topics:
- Electronic Resources
- General
|
Views: 253
Does the library have SPSS statistical software?
Last Updated: Jul 12, 2022 |
Topics:
- Electronic Resources
|
Views: 458