Frequently-Asked Questions

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	Ask Us: Questions & Article Requests
	Call Us: 301-295-1184/1185

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USUHS LRC

ATAMMC Library

Browse Our Answers

How do I get to the MED365 webmail (the web-based @health.mil email)?
Last Updated: Feb 23, 2023 |
Topics:
- Troubleshooting
|
Views: 204448
Can I access Air Force Medical Service Knowledge Exchange (AFMS Kx)?
Last Updated: Aug 18, 2023 |
Topics:
- Electronic Resources
- Troubleshooting
|
Views: 23554
How do I update my information in the Global Address List (GAL)?
Last Updated: Jul 20, 2021 |
Topics:
- General
- Troubleshooting
|
Views: 21662
My CAC is Blocked or Locked, what do I do?
Last Updated: Aug 17, 2023 |
Topics:
- General
- Troubleshooting
|
Views: 11718
How do I fix the EZproxy cookie error in different browsers?
Last Updated: Mar 29, 2024 |
Topics:
- General
- Troubleshooting
|
Views: 3669
How do I get EndNote installed on my PC/MAC?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
- General
|
Views: 3344
How do I create / activate an UpToDate Lexidrug account?
Last Updated: Jun 28, 2024 |
Topics:
- Apps
- Electronic Resources
|
Views: 3024
Can I get Microsoft software for free or at a discount?
Last Updated: Mar 29, 2024 |
Topics:
|
Views: 2427
Changes to IT Support, Fall 2018
Last Updated: Aug 18, 2023 |
Topics:
- Library Policies
|
Views: 1638
How do I get an EZproxy remote access username and password?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
- Remote Access
|
Views: 1598

How do I create an account for the BoardVitals Mobile App?
Last Updated: Jul 23, 2024 |
Topics:
- Apps
- Electronic Resources
|
Views: 759
How do I create an account for the UpToDate Mobile App?
Last Updated: Jul 12, 2024 |
Topics:
- Apps
- Electronic Resources
|
Views: 1230
How do I get a copy of an article or book that the library does not have? (Interlibrary Loan)
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
- Library Services
|
Views: 225
How do I access full text articles?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
|
Views: 319
How do I get an EZproxy remote access username and password?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
- Remote Access
|
Views: 1598
What are the library's hours?
Last Updated: Jul 08, 2024 |
Topics:
- General
- Library Hours
|
Views: 654
May I use the library after hours?
Last Updated: Jul 08, 2024 |
Topics:
- General
|
Views: 1004
May I print or make copies in the library?
Last Updated: Jul 08, 2024 |
Topics:
- General
|
Views: 206
How do I only search for eBooks in the library?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
|
Views: 182
Are there any public (non-CAC) computers at WRNMMC?
Last Updated: Jul 08, 2024 |
Topics:
- General
|
Views: 1135

How do I only search for eBooks in the library?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
|
Views: 182
Can I print or download eBooks?
Last Updated: Jul 22, 2021 |
Topics:
- Electronic Resources
|
Views: 444
May I print or make copies in the library?
Last Updated: Jul 08, 2024 |
Topics:
- General
|
Views: 206
May I use the library after hours?
Last Updated: Jul 08, 2024 |
Topics:
- General
|
Views: 1004
What are the library's hours?
Last Updated: Jul 08, 2024 |
Topics:
- General
- Library Hours
|
Views: 654
Do I need a CAC to access DML's online resources?
Last Updated: Mar 29, 2024 |
Topics:
- Electronic Resources
- General
|
Views: 412
How do I get an EZproxy remote access username and password?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
- Remote Access
|
Views: 1598
How do I access full text articles?
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
|
Views: 319
How do I get a copy of an article or book that the library does not have? (Interlibrary Loan)
Last Updated: Jul 08, 2024 |
Topics:
- Electronic Resources
- Library Services
|
Views: 225
For how long may I borrow DML print books or other library material?
Last Updated: Feb 23, 2023 |
Topics:
- Library Policies
|
Views: 152
May I renew books by phone or email?
Last Updated: Feb 24, 2023 |
Topics:
- Library Policies
|
Views: 154
Where is the library located?
Last Updated: Mar 29, 2024 |
Topics:
- General
|
Views: 222
Where can I find a WiFi connection?
Last Updated: Mar 29, 2024 |
Topics:
- Electronic Resources
- Library Services
|
Views: 1093
Can I use my USB flash drive on any of the library's computers?
Last Updated: Mar 29, 2024 |
Topics:
- General
|
Views: 283
Are there any public (non-CAC) computers at WRNMMC?
Last Updated: Jul 08, 2024 |
Topics:
- General
|
Views: 1135
How do I get to the MED365 webmail (the web-based @health.mil email)?
Last Updated: Feb 23, 2023 |
Topics:
- Troubleshooting
|
Views: 204448
Will I still have access to DML's electronic books and journals when I PCS or separate from WRNMMC?
Last Updated: Mar 29, 2024 |
Topics:
- Electronic Resources
- Library Services
|
Views: 1093
What is an Interlibrary Loan or ILL?
Last Updated: Feb 24, 2023 |
Topics:
- General
- Library Services
|
Views: 189
Does the DML subscribe to BMJ Case Reports?
Last Updated: Oct 22, 2015 |
Topics:
- Electronic Resources
- General
|
Views: 198
Does the library have SPSS statistical software?
Last Updated: Jul 12, 2022 |
Topics:
- Electronic Resources
|
Views: 389