Answered By: Ann Holman
Last Updated: Jul 13, 2021     Views: 54

When submitting a ticket to IT, you may be required to provide your computer's IP Address and Computer Name. To do this, double click the "My IT Tools" icon that reads "Help Desk" from the preloaded icons on your desktop.

My IT Tools icon

Once the window opens, click the blue "Computer Info" box in the top left once. Your computer's IP Address and Computer Name will populate in the two white boxes below. 

My IT Tools window

Related Topics

Contact Us

Ask a Librarian     Ask Us:
Questions & Article Requests
Phone Call Us:
301-295-1184/1185

--------

USU Button  USUHS LRC

FBCH Library